Log in
Register

www.daylightlamps.ie is a part of  Naturalite Benelux BV ( www.naturalite.nl ) and official distributor for Ireland.

Distriburtors and agents.
In order te extend the international market presence, Naturalite is actively seeking distributors and agents to distribute its high quality products.

Naturalite Benelux BV
Ruinerdijk 20
7964 KW Ansen
The Netherlands
Telephone: 0031 522 47 31 61
E-mail :

Chamber of commerce: 52846962
VAT number: NL850627266B01
IBAN: NL 14 RABO 011 4947 325
BIC: RABONL2U

   

 All prices are including VAT.

What cannot be returned:
Luminaires where a cord has been set up at your request, luminaires that are made dimmable for you or luminaires that have been painted in your desired colour.
There is always a delivery time for these products.

Shipping costs.
We are paying a lot of attention to the packaging of our products to ensure that your order arrives to you undamaged.This handling fee amounts are € 30 for Ireland, VAT included. However, if you are ordering for € 275 ,- included VAT there are no shipping costs.Your order will be shipped on the day of receiving cleared payment, should this not be possible you will receive an email message about the delivery date. As soon as your order is ready for transport you will receive by email a trace number so you can track your order .


Guaranteed.
For all items that you purchase from us, the statutory warranty applies.
On True-Light lamps and dynamic daylight leds you receive  2 year warranty. This means that an article should be in good condition and should operate properly under normal use. When you receive an article where this is not the case, we would be happy to provide a suitable solution as soon as possible. The warranty period starts on the date of invoice.Indirect costs, caused by the outdoor company of the defective article, are not recoverable.

Breakage on delivery.
The products that are sent are packaged with care. Although this greatly reduces the risk of breakage, fracture  sometimes happends. Upon delivery of the shipment, we ask you to accept the shipment and check. If breakage is found please notify us within 24 hours of receipt to be eligible for replacement.

Payment.
In our webshop you can pay in advance by bank, paypal or creditcard.

Return / Return time.
Consumers have 14 days to return a product without reason, starting on the day of delivery of the product. The product can only be returned  in the original, undamaged packaging. We will refund the entire purchase price, including the calculated shipping costs. The shipping costs for returning the order are for your account. Should you want to return a part of the order, the shipping costs will be for your account. The purchase price of the returned part of the order will be refunded to you.
All cancellations, returns and exchanges must be communicated in writing to Naturalite Benelux BV. This can be done via e-mail or post. You must provide us with at least your full name and the invoice number.  For the refunding of already paid (in advance) sums, we need your bank account details. If applicable, also mention the IBAN and BIC / Swift number of your own bank. Please note that the account you specify for the refund must be same as the account from which you made the payment to the webshop in order to prevent fraudulent refunds.
Amounts already paid will be refunded within 14 days.

The return policy does not apply to business purchases. Our general terms and conditions apply to business purchases.