If, despite all our attention, you still have a complaint, please send an e-mail to with the description of your complaint.

We will do everything we can to resolve these as quickly as possible.

If you are not satisfied with the solution, you can submit the dispute to Stichting WebwinkelKeur for mediation.
It is also possible for consumers to register a complaint via the ODR platform of the European Commission.

This ODR platform can be found at

If your complaint is not yet being handled elsewhere, you are free to file the complaint via the European Union platform.

Would you like advice?

We are happy to help you with tips or tailor-made advice. We can be reached by phone from Monday to Friday from 7:30 AM to 5:00 PM.

call +31 522 - 47 31 61